72 Hour Heat Pack
If the destination's temperature is below 40 degrees Fahrenheit, it is strongly recommend to purchase a winter heat pack to ensure your plant(s) arrive safely and without damage caused by winter temperatures. The heat pack will be activated before shipping.
Please note we cannot be held liable for packages that are damaged due to weather.
Designed for reliable and steady heat release for 72+ hours. Protect products from cold weather
Shipping warmer is excellent for shipping live plants needing warmth in shipping.
Produces an average temperature of 70°F in a standard 1cu. ft. shipping box. Steady heat maintained for a prolonged duration.
Environmentally safe, disposable, and inner contents are biodegradable.
We ship all year round, heat packs are available for purchase in the winter.
Packaging & Handling
Most of our plants in 4-inch pots and larger are shipped bare root, while 2-inch pots typically retain their original soil to protect them during transit.
Each plant is carefully wrapped and secured in a box, with eco-friendly materials filling any empty spaces to minimize movement and shipping shock.
Shipping with Pots
The following plants are shipped with their pots and soil:
- Most 2-inch plants (some may be bare root for added protection)
- String of Pearls (2-inch and 4-inch)
- Variegated String of Pearls
- String of Hearts
- Variegated String of Hearts
Shipping Bare Roots
Shipping bare root offers benefits such as:
- Preventing breakage and damage
- Reducing moisture and mess
- Lowering shipping weight and costs
Shipping Practices
To ensure your plants arrive in excellent condition, we:
- Remove succulents from pots and strip soil.
- Wrap each plant in protective paper.
- Pack them securely in cardboard boxes with eco-friendly materials to prevent movement.
We handpick only the healthiest specimens. If you have any concerns, please contact us.
Shipping Rates
Shipping costs are based on total weight, with free shipping on orders over $35.
Order Processing
Orders typically ship within 1-5 business days. This allows time for plants to dry before transit. If you need urgent shipping, please contact us for estimates.
Combined Shipping
We may combine multiple orders into one package, though refunds are not automatically issued due to processing time.
Shipping Methods
We ship Monday through Friday using major carriers like USPS, FedEx, and UPS. Shipping times are estimates and may vary. Don’t worry if your order takes longer; succulents can handle transit times of up to 10 days.
Receiving Your Package
Plants may look a bit dull upon arrival due to transit. Open your package immediately and remove packing materials, but avoid direct sunlight initially. Allow them to acclimate before repotting and watering.
Shipping in Summer and Winter
For extreme heat, plan shipments carefully. If needed, contact us to postpone. In freezing areas, consider purchasing a heat pack to help prevent frost damage.
Still have questions?
Check our FAQs or contact us if your question isn’t answered here.